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General Terms and Conditions

Information for Consumers under Long Distance Contracts
and Customer Information for Electronic Business Transaction Contracts

§ 1 Scope

The following general terms and conditions in the version valid at the time of sale are valid for all business transactions in the internet shop between us and the seller.

§ 2 Conclusion of Contract

The representation of our products on our website includes only a single request for the customer to deliver a contract offer.
When the customer submits an order, he is providing a contract offer in the sense of § 145 BGB. The customer receives an email confirmation of receipt of the order.

The contract comes into being if we accept the customer's offer within two business days after the order was submitted in writing or in text form. The particular time in which the customer accesses the notice of acceptance is relevant here.

A business day is any calendar day that is not a Sunday or a federal holiday.

§ 3 Delivery, Shipping Costs, Transfer of Risk

Delivery follows payment of the shipping costs levied for the transaction. If the customer is a consumer, we will, in any case, bear the shipping risk, regardless of shipping type. If the customer is a contractor, then all shipping risks and hazards are transferred to the customer as soon as we transfer the goods to our contracted logistics partner.

§ 4 Retention of Property

The delivered goods remain our property until receipt of payment in full.

§ 5 Payments

Only the payment methods displayed during the order placement process will be accepted.

§ 6 Liability for Defects

Legal liability exists for defects.

§ 7 Information for Consumers under Business Contracts and Customer Information for Electronic Business Transaction Contracts

a) We are not subject to special codes of conduct or codes not previously mentioned.
b) Any entry errors in placing your order can be recognised in the order confirmation before you contract declaration is sent, and can be corrected at any time before the order is shipped with the deletion or modification function.
c) All product specifications as well as the period of validity for all limited offers can be found in the individual project descriptions on our internet site.
d) The languages available for concluding the contract are German and English.
e) Complaints and claims for defects should be directed to the address listed in the provider contact details.
f) The contract text is not saved by us and is therefore not provided to you as a customer after conclusion of the contract.
g) Information on payment, delivery, or contract fulfilment can be found on our website.

§ 8 Miscellaneous

Federal German law is applicable to the contractual relationship between us and the customer, as well as to any business terms and conditions. If the customer is a consumer, then any legal provisions and rights of the consumer's country of residence, which are not permitted to deviate due to the agreement, remain unaffected by this agreement. UN sales law is not applicable here.

V SN 41
Version: December 2015